Our Services
Residential Conveyancing
Divorce & Family Law
Making your Will
Children
Probate/Estate Administration
Powers of Attorney
Legal Aid/Legal Help

The Practice
Welcome
About us
Our Commitment
How to find us
Contact us
Notices

Our Quest for Quality

As a firm and as individuals, we at MarstonHarbottle strive to provide the highest quality of service to our Clients. We take pride in the standard of work we achieve and in the results we obtain for our Clients.

We have a specific policy which ensures that every Client receives the best possible advice. This happens because when you tell us of your problems, we ensure that you see a solicitor who specialises in that particular area of law. Our solicitors are members of panels of solicitors who are accredited by our governing body, the Law Society, as being specialists in particular fields of law.

Our service is provided by solicitors of England and Wales Regulated by the Solicitors Regulation Authority and if you wish to access the SRA’s rules, follow the link to www.sra.org.uk/consumers/consumers.page .

For example:

• Ruth Harbottle is a Resolution Accredited Specialist.
• Rosemary Asquith is a Resolution Accredited Specialist.

We are quality assured and regularly audited by the Legal Services Commission and can offer Legal Help and Legal Representation with public funding to Clients whose finances qualify. We were granted a Legal Services Commission contract in January 2000.

Our Promise on Cost:
Legal fees are almost as scary as legal problems! We publish our charge out rates so that Clients know exactly how we charge. We advise Clients at the outset of a case of the likely cost (including other's fees as well as our own) of their case, and provide regular updates if the case appears more complicated than first envisaged. We provide regular interim billing so that Clients do not suddenly receive an enormous bill at the end of their case which they have run up in ignorance of the likely cost. We accept payment by Visa, Barclaycard, Switch and other major credit cards.

For buying and selling your house, we provide a fixed price quotation which will only be amended by agreement with you if the transaction turns out to be unexpectedly complicated.

We always try to live up to the standards which we consider are essential for the provision of accurate and efficient legal services. We expect to be told if we fail to meet those standards so that we can eradicate weaknesses and can achieve our goals and make us a better, more effective law firm. We always ask our Clients to assess our service. Client feedback is essential as the majority of our work results from personal recommendation. We hope that you will feel you can recommend us to your friends and families.